ααααααααααΆαααα
ααααΉαααΆαααααΆααα ααααααααααα αααααΉααααααααΆαα·α αα αααααΆαααΆαα’αααααααΎααααΎα αα·ααααααααααΆαααα αααααΆααΆα (α―αααααα) αα·ααααααΆααΆαααααααααααΈααααΆαααα αα·αααααΆααααααΌαααααααααααΆαααααΎααΆααααααααΌαααΆαα α ααΆ (βαααααΆααΆα)α ααΆααααααΆαααΈαααΆαααΆαα½αααΉαααααΎααααααΆαααα αααΆααααααααα’αααααΆαααΆααααααΆαααααααΆαααα½αααΎααααα»αα ααΌαααααααΆα’αΆαααααααααα²ααααΆααααα»αααααααααααΎααααΈααΆααΆααΆαααα’αααααΆααααα αααΆααααΈ αα·α αα αααααΆαααα αααα»αααααΈαααααΆαααΆααααααΆααααΎααΆαααα αα·α/α¬ ααΆαααΆαα αααααα»ααααα α²ααα’αααααα’ααα ααα Hilltop Observatory & Resorts αα·α/α¬ ααααΆααααΆααααα αααααΆααΈααΈα£ ααααΆααααΆααααα ααα α¬α’ααααααααααααΆαααααααα ααααααααΆαααΆαααααααααα’ αα·αααΆαααααα αααααααΆααα’αααααααααααΉαααααααααααΆαααααα βαα·α αα αααααΆβα
Booking Terms & Conditions
IMPORTANT: THE FOLLOWING TERMS AND CONDITIONS GOVERN THE CONTRACT BETWEEN ALL TRAVELERS AND HOTEL GUESTS (INDIVIDUALLY AND THE HOTEL PROVIDING ACCOMMODATIONS AND SERVICES TO GUEST PURSUANT TO A CONFIRMED BOOKING (βHOTELβ). YOUR ENJOYMENT OF YOUR VACATION IS IMPORTANT TO US. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY TO ENSURE YOUR COMPLETE UNDERSTANDING AND AGREEMENT. IN CONSIDERATION OF THE BOOKING CONFIRMATION AND/OR TICKETS ISSUED TO YOU BY Hilltop Observatory & Resorts AND/OR ANY THIRD PARTY TOUR OPERATOR, TRAVEL AGENT, OR TRAVEL PROVIDER, ALONG WITH OTHER GOOD AND VALUABLE CONSIDERATION, ALL GUESTS HEREBY AGREE TO THE FOLLOWING TERMS AND CONDITIONS (βCONTRACTβ):
α‘ ααΆαααΌααΆαα ααΆααααααααααααααΆαααα ααΆαα½α Hilltop Observatory & Resorts αααααΌαα²ααααααΎααΆααααααααααααααααΆαααααα»ααα·αααΎααααΈααΆααΆα²ααααΆαααΆαααααα»αααααααααααΆαααα ααααα’αααααα’αααα 1.Payment Bookings made with Hilltop Observatory & Resorts require a full payment to guarantee your booking upon making a hotel reservation.
α’ ααααααΆααααα
ααααΆαααα αα·αααααααααΆααααααΌααααααααΌααααΆααααααααααααα
α) ααΆααααα
ααααΆαααααα·α
ααΆαα‘α₯αααααα»αααΆαα’ααααΎααααααααΉααααααΌαα²αααααα’αααααααΌααααααααααααααΆααααααΆααααααααααΎααΉαααααααααΆαααα
ααΆαααααα»αα
2. Cancellation and Change Charges Payable by Guest:
a. Cancellations less than 15 DAYS prior to arrival shall result in an administrative fee of FULL payment.
α£ ααΆααααααΆααα α¬αααα ααααΆαααααΎααααΎα ααααΌααα·ααααααα αααΆααααΆααααα ααααΆαααααΎααααΎαα Hilltop Observatory & ResortsααΉααα·αααΆααααα½ααα»αααααΌααααα»αααΆααααααααααααΆαα½αα ααααααΆααααααΆααα α¬ααΆααααα ααααΆαααααΎααααΎα α’ααααααΆαααααααααααααα»αααΆαααααΎααααΎααααααΌαα ααα»ααΆαα½α αα·αααΆαααΆααααααααααΆαααααααααΆαα½α αα½αααΆαα αα·αααααα·αααααΉα ααΆαααΆααααα α¬α αααΆαααΆαα½ααααααΎαα ααααΈ ααΆααααααΆαααααααΎααααΎα α¬ααααΈαααααΆαααααα·α ααΎααααα»αααΎαααΉαα α·αααα²αααααα’αααααΆαααΆααΆαααΆααααααααΎααααΎαα 3. Travel Delays and Cancellations are subjected to cancelation policy. Hilltop Observatory & Resorts shall NOT be liable for any refunds or other compensation due to travel delays, cancellations, any Guestβs inability to travel for any reason and any related losses or expenses including without limitation any losses or expenses resulting from any travel delay or acts of God or force majeure type events. TRAVEL INSURANCE IS STRONGLY RECOMMENDED.
α€ ααΆαα αΌαααααΆαααα αα·αα ααααΈααΆαααααΆαααα ααΆαα αΌαααααΆαααα α αΆααααααΎααα αααα α£ αααα α αΎαααΆαα ααααΈααΆαααααΆαααα ααΊα αΆααααααΎααα ααααα‘α’αααααααααα ααΆαα αΌαααααΆαααα αα»α α¬ααΆαα ααααΈααΆαααααΆαα αα αααααααααα‘α’ααααααααα ααΊααα’ααααΎααααααααααΆαααααααα¬α’αα α αΎαααααΌααααααααααααααααΎααααααααΆαααα α 4. Check-in / Check-out. Check-in time is 3:00 p.m., and check-out time is 12:00 noon. Early check in and late check out is subjected to availability with surcharge.
α₯ αα·αα·αααααααααααααΌαα²ααααΆααααααΆααααΆαα αΌαααααΆαααα αα αααα αΌαααααΆαααα αααα»ααααααΆααΆα ααααααααααΆα’ααααααααα»ααααααααΆαααα αααα»αααααΈαααααΆαααααΌαααααααααα αα·αα·αααααααα α¬α’ααααααααΆααααααααααΆαααα»αααΆα (ααααΈααααααααΆααααααααΆαα·αααααααα»ααααα) 5. Passport Required for Check-In. Upon check-in at the Hotel, the lead Guest whose stay at the resort MUST PRESENT a VALID PASSPORT or a VALID Cambodian ID card (applies for Cambodians only)
α¦ ααΆααααααΌαα²ααααΆαααΆαα α»αα αααααααΆ αα·αααΆααααααααααααααΆαα ααααααα α»ααααααααααΆαααα ααΎαα·αααΆαααααααα·αααααααΎααΆαα α»αα αααααααΆααΎααααααα α»ααααααβ αααααααΌααααααΉααα·αααααΌαααΆαα’αα»ααααΆαα²ααα αΌαααααΆαααα α αΎαααΉαααααΌαααΆαα αΆαααΆαααα·αα’αΆα α αΌααααα»ααααααΆααΆα α¬ααααΎααααΆααααααΆ αα·αααααΏαααα·ααααΆααααααααααααααΆααΆααααα‘αΎαα ααΌα αααααΎααααα»αααΆααααααααααΉαααΆαα»αα’αααΈαααααΌαααΆαααα α αΎαααΎαααααΉααα»αααΆαααααααΆαα’αΆα αα·ααααααΈαααααΌαααΆαααααα»ααααααααΎααΆαααααααααΆααΆαα ααΆααα·ααααααααα ααααΆααααααααΌαααΆαααααααααα»ααααΆααααααΈα’αααα·α αα αααααΆααα α αΎαααΆααΉαααααΌαα’αα»ααααααΎαα·αααΆαααααααααΎααΆααααα αα α¬ααααΎααΆαααααΆααααααΌαααΆααααααααΆααααα·ααααα α α»αα αααααααΆ α¬αααααααααααΆαααααααα α»αααααααααααα αααααΌαααΆααααααΆααααααΈ α¨ αααααΉαααααΌαααΆαα’αα»αααααααααααααΈααααααααΆααΆαααΆααα’αααααααΈααΆαααΆααααααααΆααααΆαα½ααα·ααααααΆααΆα ααΆααααααΎααααα»α α¬ααΆααααααααΆααααΆααααα αααααΆααΈααΈααΈ α¬ααΆααΈαααα αααααΆααααΈα 6. Required Signing and Agreement at Hotel Check-In. IF THE GUEST REFUSES TO SIGN THE HOTELβS GUEST REGISTRATION FORM, THE GUEST SHALL NOT BE PERMITTED TO CHECK-IN AND SHALL BE DENIED ACCESS TO THE HOTEL AND ITS SERVICES AND AMENITIES. THEREFORE, ADVANCE NOTICE OF THIS REQUIREMENT IS HEREBY PROVIDED AND THE GUEST SHALL BE DEEMED TO HAVE READ AND UNDERSTOOD THIS REQUIREMENT PRIOR TO MAKING THEIR HOTEL BOOKING. THE CANCELLATION CHARGES SET FORTH IN PARAGRAPH 2 OF THIS CONTRACT SHALL APPLY IF THE GUEST CHOOSES TO CANCEL OR CHANGE THEIR HOTEL BOOKING DUE TO AN UNWILLINGNESS TO SIGN AND AGREE TO THE HOTELβS GUEST REGISTRATION FORM. THE REQUIREMENTS OF THIS PARAGRAPH 8 SHALL APPLY TO ALL HOTEL BOOKINGS WHETHER MADE DIRECTLY WITH THE HOTEL, THROUGH us, OR THROUGH ANY OTHER THIRD PARTY TOUR OPERATOR OR TRAVEL AGENT.
α§ ααααΆααααααΉααααααΌα ααΎαααΆαα‘αΆααααα»αααΉαα’αααααααΎαααΈααΈαααα»ααααααααα αα Hilltop Observatory & Resortsαβ ααΆαααΉαα’αααααααΎα α¬ααΉαααΆαααΆαααααΈαα·αααααΌαααΆαααΌααααα αΌαααααα α αΎαααααΌααα·αααααααααααααΎαα·αα 7. Transport Services. There is a shuttle bus transfer between Sen Monorom City and Hilltop Observatory & Resorts. Ground transfers and taxis are NOT INCLUDED and subject to available at an additional cost.
α¨ αααααααααααΆαα ααΌαααααααΆα αΌααα αα·αα·αααααΎααααα»αααα ααααααααααΆααΆααααααΆαααααααααααααΆααα ααΆααΌαα αααααααααΆααααα ααααΆα α¬αααααααααΆααααΆαα’αΆαααΉαα’αΆα ααα½αααααΆααααααΆααααΆαααα·αααα’αΆα αΆαααααααααααααααΆα (αααααααααΆααααΌαααΉαααααΌαααααΆααααααααααΆαααααα½αααααααΈααΎ)α αααααΆααααΆαααα·αααα’αΆα αΆααααααααΆα α’αΆα αααααΌαα²ααααΆαα’αΆααααααα ααααααΈααΆα ααααααΆαα ααααα ααΌα ααααα αα·ααααααααααΆααααααααααα (ααΆααααααΆ αα·αα’αΆα αααααααΆαααααααααααΆααααΌαααΉα α’αΆαααΊα αααααααΎαααααΆαα α¬ααααααΈαααα»α)α ααΆααα·αααΆααα’αΆα (αααααΆαααααααααΆααΈ) α¬ααΆααααα αααα½αααααααααα ααααααααααα½αααα (αααααΆαααααααααΆααα’αα) αα·αααααΌαααΆαα’αα»ααααΆααααα‘αΎαα 8. Dress Code. Please check the Hotelβs website for restaurant dress codes. In general, casual and pool attire are acceptable for dining during the day (bathing suits must be covered and dry). Evening dining may require attire such as collared shirts, tailored shorts, long pants, dresses, skirts and similar attire (ie, no bathing suits, t-shirts, flip flops, or short-shorts). Topless (for female Guests) or nude sunbathing (for all Guests) is not permitted as per local law.
α© αααααΆαααααα· Hilltop Observatory & Resorts ααααΆααααΆααααα αααααΆααΈααΈααΈ α¬ααΆααΈαααα αααααΉααα·αααα½ααα»αααααΌαααΎααΆαααΆααααα α¬αααααααααΆααααααααααααααααΉαααα·ααΆααααααα α½αααΈααΆαααααααααααααααα½ααα ααΌα αααααΉααα·αααΆαααΆαααααααααααααα‘αΎα αααα»αααααΈαααααΆαααααααααααΆααΆαααΊααααΆα α¬ααΆααααααΆααααααααα αααα»αααααΈαααααΆαααα αΆαα ααααΈαααααΆααΆα αααααααααΌααααααΌαα²αααααααααααααΆαααα ααΆαα ααα½αααααααααΆαααααΆαααα αααααααα α’αΆααααΆαααααααααα·αααΎαααΈα’αΆααααΆαααααααααΌαααΆααααααααααΆααΆαα ααΆααααΈααααααα ααΎααααα»αααΎαααΉαα α·αααα²αααααα’αααααΆαααΆααΆαααΆααααααααΎααααΎαα 9. Force Majeure. Hilltop Observatory & Resorts, and any third party tour operators and travel agents shall NOT be liable for any losses or damages due to events beyond their reasonable control, REFUNDS SHALL NOT BE OFFERED in the event of a late or delayed arrival to the Hotel. In the event of a delayed departure from the Hotel, Guests shall be required to pay locally for any additional nights at a rate not to exceed the Hotelβs night published (βrackβ) rates. Again, TRAVEL INSURANCE IS STRONGLY RECOMMENDED.
α‘α ααΆαααααααα·αααααα·αα’αΆα αΆα α¬αααααααααα ααΌαααααααΆααααΎααΆααααααΆαααα αααααααΎααΆααααααΎαααα’ααααα·ααααααΎαα’αΆα αΆααααααααα½αα 10. Food Allergies and Dietary Restrictions. Please state upon booking if there be any food preference.
α‘α‘ ααΆαα αααααΆααααααααα·α αα α αααΆααβ αα·α αα αααααΆαααα αααααΆααααααααα·α αα α αααΆααα αααααααΈαα½αααΆααααα½ααα»αααααΌααααααΆααααΆαα’αΆα ααα αα·αααααααααααααααααααααααΆαααααααααα»ααα·α αα αααααΆααααααααΆααααααααααΎααααΈααααααααΆααΆαααΆαα αααααααααααα»ααα·α αα αααααΆαααααααΌαααΆααααααααΌααααααααΆαα»ααααα»αααΆαααααααααΆααΆαα αααααααααα·α αα αααααΆαααααΆαααααααααααααΆαα αα·αααΆαααααααα·α αα α αααΆαα α αΎααα·ααααααΆ ααααααααααΌαα βBOILER PLATEβ αααααα 11. Legally Binding. This Contract is LEGALLY BINDING. Each Guest is responsible for reading, understanding, and agreeing with the terms and conditions set forth in this Contract as a condition of securing a Hotel booking. The provisions of this Contract have been made available to the Guest IN ADVANCE of making a Hotel booking. The provisions of this Contract are meaningful and enforceable and are NOT βBOILER PLATEβ PROVISIONS. This Contract has been made available to Guest PRIOR TO making a Hotel booking and PRIOR TO travel, thus ADVANCE NOTICE has been provided.